Forward Deployed Engineer — AI Agents · March 2026 – Present · Remote (Vancouver, BC)
Leading generative AI platform for customer experience. Real-time AI coaching for frontline teams, autonomous AI Voice & Chat Agents, conversation intelligence across 30+ languages. Fortune 500 customers: Intuit, Hilton, Cox, Alaska Airlines. Founded by Stanford AI researchers, backed by Sequoia, a16z, Greylock.
Build and deploy production-grade AI agents for enterprise customers, writing bespoke integrations and custom tooling tailored to diverse tech stacks and business requirements.
Own end-to-end delivery—from scoping and architecture through prompt engineering, rigorous model evaluation, and production monitoring—driving measurable business outcomes.
Design multi-step agentic workflows with guardrails, knowledge pipelines, and observability, bridging customer needs with core platform capabilities.
Sep 2023 – Mar 2026 · AI Engineer, Goodfintech Ltd. — Designed a multi-tenant AI Agent architecture with strict user isolation, enabling reliable execution across microservices.
Jun 2022 – Jun 2023 · Machine Learning Engineer, Vivoo — Re-engineered image processing workflows into AWS Step Functions, leveraging parallelism to boost throughput by 300%.
Oct 2020 – Jun 2022 · Full-stack AI Engineer, Novit AI (aka Archangel Autonomy) — Developed a full-stack satellite imagery platform using Django and Vue.js to detect and track maritime vessels.
Jan 2020 – Oct 2020 · Python Developer / Software QA, E-Kalite Software (PharmaCircle) — Automated data validation using Selenium, increasing QA efficiency by 70%.
2016 – 2020 · Founder & Lead Developer, Indie Game Developer (emdi_apps) — Developed and published 10+ hyper-casual games using Unity and C#, reaching thousands of organic users and managing full product lifecycle from design to store deployment.